Data Administrator and Analyst
The Data Administrator and Analyst is responsible for maintaining the integrity of the donor data system through accurate and careful management of the CRM database. Major tasks include data entry and verification of donor pledges and payments, building precise and effective reports, and working with the Senior Vice President of Donor Engagement to analyze trends and build donor matrixes.
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements below represent the knowledge, skill, and/or ability needed. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions
Bachelor’s degree preferred. A high school diploma or GED and a minimum of three years related experience or training in CRM software management and office administration; or an equivalent combination of education and experience is required. Previous experience with a sophisticated CRM is preferred.
1. Highly effective verbal, listening, writing, and communication skills.
2. Proven ability to follow through on assigned tasks.
3. Ability to use Excel at a highly proficient level.
4. Ability to follow through with requests for information from co-workers or donors.
5. Ability to plan in advance and effectively manage priorities to meet deadlines.
6. Ability to work cooperatively as a team member.
7. Highly proficient in computer skills, including Microsoft Office products.
8. Attention to detail with a high level of accuracy.
9. Ability to manage multiple projects.
10. Ability to manage large amounts of information presented in written and oral information in a fast-paced environment.
11. Ability to maintain a high level of accuracy in preparing and entering information.
12. Ability to complete high-volume data entry, spreadsheet, word processing, and email at a highly proficient level.
United Way employees must be able to work in a routine office environment. This includes long hours sitting while using a computer and other basic office equipment, which may cause eye and muscle strain. All employees make personal visits to various locations in the South Plains area, which requires reliable transportation and the ability to navigate to each location.
Employees may occasionally lift materials and supplies of up to 25 pounds.
United Way employees work in a fast-paced environment. All staff manage numerous interruptions including, but not limited to phone calls, e-mails, visitors, and impromptu meetings.
Reasonable accommodations as stated in Title 1 of the Americans with Disabilities Act may be made to enable individuals with disabilities to perform essential duties and responsibilities.
This job has no supervisory responsibilities.
By submitting my information, I certify that I have read this job description and certify that I can perform all Essential Duties and Responsibilities. I understand that my performance will be evaluated annually. I attest that all information provided in relation to this job application is true and correct.